Dave Durand Products
Say This, Not That
How to Build Trust and Motivate Others with the Right Choice of Words
FINALLY A SOLUTION FOR ALL THE PEOPLE WHO CAN’T GET THEIR WORDS RIGHT
Do you think that saying (or not saying) the right words can transform a situation? Do you believe that it is possible to slay conversation killers, raise standards and build trust in the work and home place? Do you know how to apologize in a way that inspires forgiveness and renews trust?
According to Dave Durand, people CAN be empowered with life-changing secrets of effective communication. Author of the new book; Say This Not That, Durand is stirring up conversations in leadership meetings, workplace water cooler gathering areas, and parent-driven homes. Drawing from his experience training more than 100,000 managers, Dave offers specific, detailed suggestions for what to say in a variety of everyday situations.
In Say This, Not That, Durand uses simple, proven techniques that are laid out for quick, easy reference.
“We had a customer that was upset and we needed to apologize to him quickly. We looked up the “apology” chapter in Say This, Not That and within minutes had an appropriate apologetic response to give our customer over the phone. I immediately called my boss and posted a message on Face book about Dave’s book. Thank you.” (Top 5 Hotel Chain Guest Service Representative’s statement given thirty minutes after receiving a copy of Dave’s book.)
In Say This, Not That, Durand provides the reader answers to life’s most basic communication question, “What should I say?”
He discusses:
- Building Trust
- Inspiring Others
- Correcting Behaviors
- Holding Someone Accountable
- Reporting Bad News
- Making First Impressions
- Encouraging Open Communication
- Making a Point Amidst Diversity
Say This, Not That is available for purchase at Amazon.com. To schedule an interview, corporate training, or a speech with Dave Durand please contact Tamara Frinak at 920-327-3168.
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Win The World, Without Losing Your Soul
More than ever our society needs to hear the message that success is possible but it must be success without compromise.
In Win the World without Losing Your Soul I show you how to maximize your potential in ways you may have never considered. By the time you put the book down you will be positively inspired by the OBLIGATION that you have to live as your best and most effective self.
Here is what people are saying:
“In Win the World without Losing Your Soul Dave Durand coaches his readers to the ultimate home run- a fulfilling life worthy of a heavenly reward. Dave uses the right combination of relevant anecdotes and practical applications to show readers how to reach their potential and how to win the right way. Success, money, fame…all these things are unfulfilling without a purpose in life.” Mike Piazza, 12 –time All Star Major League Baseball player, husband and Father
“A profound book of compelling and invaluable insights for anyone who wants to live a fulfilling life.” Patrick Lencioni, New York Times best seller author, The Five Dysfunctions of a Team.
“Dave Durand challenges, inspires, and guides in this worthwhile book.” Margaret Farrow, Wisconsin Former Lieutenant Governor essional.
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Perpetual Motivation – Motivated at Work & Play
Increase Your Effectiveness and Energy 24/7
Learn to get More Done with Less Effort
Dave Durand is known throughout the world for his proven motivational techniques that will increase your effectiveness and energy. As heard on the radio from coast to coast, Dave will capture, inspire, and mo tivate you whoever you are: whether a parent, student, or professional.
Hardcopy Book: Item # 4202 Price: $20.00
CD Format: Item # 4203 Price: $24.95
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Personal Basic Balander™ Kit
The Basic Balander kit gives you everything you need to organize and balance your day. No other time management planner is as simple yet as effective in helping people organize their time and their life. Created as a loose-leaf system, the Balander’s unique design allows you to keep your schedule fully visible and scan all the highlights of your day, week and month at a single glance. Each day offers a view of your Balance Points, appointment schedule, daily notes, Tomorrow To Do List, and monthly objectives. The appointment c alendar is the only planner available that features a 5:00 a.m. to 11:00 p.m. timeline.
Each kit comes complete with the following:
Basic Balander Portfolio: Crafted in simulated leather with reinforced stitched construction. So soft and stylish it looks and feels like calfskin. Organized inside with two multifunctional pockets and one pen loop. 1-1/8" ring capacity.
Inserts: Cover page; mission statement; year calendar; monthly calendar and objectives page; daily planner and notes pages; and address pages.
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Full-size Balander™ Refills and Inserts
The Balander is more than a calendar; it is a means to balance your day and organize your life. And since following the Balander system is one of the most critical commitments you make to yourself, it is important to make sure you have the proper refills in time when you need them.
The annual Balander reorder kit: This is the heart of your Balander system and consists of everything needed to plan your day, week, and month. This includes all four quarterly insert sets with the following items: Cover Page and Mission Statement; Yearly Calendar; 5:00 a. m. to 11:00 p.m. Daily Appointment pages; Today’s Notes and Tomorrow To Do List pages; Monthly Calendar and Objective pages; and Address pages.
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